Tag Archive: service

Review: Montpellier Lodge, Cheltenham

Seriously salty sticky beef

Just a quickie, this. The Montpellier Lodge is a relatively new opening in Cheltenham, up in the top corner of the Montpellier Gardens. It’s a nice spot, and they’ve got a glass-walled outer dining room and a cosier indoor room beyond the bar. Modern decor, nicely done. My first problem is the service. We’ve been …

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Review: Pollen Street Social, London

I’ve said this before: I don’t like waiters who treat you like some kind of simple-minded rustic come down out of the hills. I fed back to the maitre d’ at Pollen Street Social that our desserts had come too fast, one on top of the other. Oh no sir, that’s how it is meant …

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I don’t usually review the service…

I don’t often say much about service in my restaurant reviews. Why not? Because I believe the element of chance in good vs not-so-good service is so great that whatever I say in my review, your experience will probably be different. I’ve found this to be true plenty of times: I’ve enjoyed great meals and …

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Review: Chutney Mary, Chelsea

The dining room at Chutney Mary is certainly a good place for a celebratory meal, especially if you can get a table under the conservatory at the back. Surrounded by palms with a leafy tree overhead you might almost – almost – be eating under the stars in a palace garden in Udaipur. The lighting …

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Review: Duck & Waffle, City

I don’t know how long Duck & Waffle will remain a 24 hour restaurant. It’s on the 40th floor of almost the tallest building in London, with no sign at street level that there’s even a restaurant here to attract any passing trade. And given that the city isn’t exactly the buzzing hub of London’s …

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